Opening Hours

Portland Road Surgery

Day Opening hours
Friday 13 December
8am to 12:30pm
1:30pm to 5:30pm
Saturday 14 December
Closed
Sunday 15 December
Closed
Monday 16 December
8am to 12:30pm
1:30pm to 5:30pm
Tuesday 17 December
8am to 12:30pm
1:30pm to 5:30pm
Wednesday 18 December
8am to 12:30pm
1:30pm to 5:30pm
Thursday 19 December
8am to 12:30pm
1:30pm to 5:30pm

Public Holidays 2024 / 2025

The surgery will be closed on the following days

2024

 

Friday            20 September

Monday          23 September

Wednesday     25 December

Thursday        26 December

 

2025

Wednesday    1 January

Thursday       2 January

If you require emergency treatment when the surgery is closed please contact NHS 24 on 111.

Please note our telephone lines are open from 8.30 am till 12.30 pm and from 2 pm till 5.30 pm Monday to Friday excluding bank holidays and pre- arranged training days.

Triage appointments are available to book on the day by contacting the practice before 11 am.  

The routine telephone lines close at 3.30 pm.  After 3.30 pm we are only available to deal with urgent medical problems which cannot reasonably wait until the next working day.

Training Days

The Practice will be closed from 12.30 pm on the following dates for staff training

Thursday 22 August 

Tuesday 3 September

Tuesday 8 October

Thursday 21 November

 

When We Are Closed

The out of hours emergency service in Ayrshire and Arran is provided by NHS ADOC. This service takes emergency calls for the practice from 17:30 until 08:00 the following morning, and at weekends. Please note that all telephone calls made to this service are recorded.

Please telephone 111 to contact NHS ADOC. This number is recorded on the Practice answering machine.

The NHS ADOC service offers:

  • telephone contact with a nursing sister specially trained to offer advice or to arrange an emergency GP consultation
  • a GP emergency consultation service based at consulting rooms in Crosshouse Hospital
  • a GP emergency home visit service for those who are too unwell to attend the consulting rooms

Further information about the service provided by NHS ADOC is available by clicking on the NHS 24 link http://www.nhs24.scot/